Last updated: November 2024
Welcome to illusuiion. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This Privacy Policy applies to all information collected through our website, mobile applications, and any related services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: Identity Data, Contact Data, Financial Data, Transaction Data, and Technical Data.
Identity Data includes your first name, last name, username, date of birth, and gender. This information helps us personalize your experience and communicate with you effectively.
Contact Data includes your billing address, delivery address, email address, and telephone numbers. We use this information to process your orders and keep you updated about your purchases.
Financial Data includes payment card details and bank account information. However, we do not store complete credit card information on our servers as all payment processing is handled by secure, third-party payment gateways.
Transaction Data includes details about payments to and from you, and other details of products and services you have purchased from us. This helps us maintain accurate records and provide customer support.
Technical Data includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data includes information about how you use our website, products, and services, including your browsing patterns, search queries, and interactions with our content.
Marketing and Communications Data includes your preferences for receiving marketing communications from us and your communication preferences.
We use different methods to collect data from and about you, including through direct interactions, automated technologies, and third parties.
Direct Interactions: You may provide us with your personal data by filling in forms on our website, creating an account, placing an order, subscribing to our newsletter, or corresponding with us by email, phone, or otherwise.
Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies, server logs, and other similar technologies.
Third Parties: We may receive personal data about you from analytics providers, advertising networks, and search information providers.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: Where we need to perform the contract we are about to enter into or have entered into with you.
We use your data to process and deliver your orders, manage payments and collect money owed to us, and to communicate with you about your orders, including sending you service-related notifications.
Your data helps us improve our website, products, and services. We analyze usage patterns and feedback to enhance user experience, develop new features, and optimize our offerings.
We may use your data to send you marketing communications about products, services, and promotions that may interest you, but only if you have consented to receive such communications. You can opt out at any time.
We use technical data to administer and protect our business and website, including troubleshooting, data analysis, testing, system maintenance, support, and security purposes.
We may share your personal data with third parties in certain circumstances, including service providers who help us operate our business, such as payment processors, shipping companies, email service providers, and analytics services.
We may also share your data with professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
In the event of a business reorganization, merger, sale, or acquisition, we may transfer your personal data to the relevant third party, subject to appropriate confidentiality and security measures.
We may disclose your personal data if required by law or in response to valid requests by public authorities, such as courts or government agencies.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
We use industry-standard encryption protocols (SSL/TLS) to protect data transmitted between your browser and our servers. All payment information is encrypted and processed through secure, PCI-DSS compliant payment gateways.
Access to personal data is restricted to employees, contractors, and agents who need to know that information to process it for us. They are subject to strict confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
We have implemented procedures to deal with suspected data security breaches and will notify you and any applicable regulator of a breach where we are legally required to do so.
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to using reasonable measures to protect your information.
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk from unauthorized use or disclosure, the purposes for which we process your data, and applicable legal requirements.
In some circumstances, we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, delete, or restrict processing of your personal data.
You have the right to request access to your personal data and receive a copy of the information we hold about you. You can also request correction of any incomplete or inaccurate data we hold about you.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You can object to our processing of your personal data for direct marketing purposes at any time by clicking the unsubscribe link in marketing emails or contacting us directly.
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. Cookies are small text files placed on your device that help us recognize you and remember your preferences.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). We also use first-party cookies (set by us) and third-party cookies (set by our partners).
You can control and manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party sites you visit.
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes indicates your acceptance of the updated policy.
If you have any questions about this privacy policy or our privacy practices, please contact us:
Illusiion Enterprises Private Limited
Email: illusuiion@gmail.com
Phone: +91 7289827953 / +91 9540908457
We take all privacy concerns seriously and will respond to your inquiries as promptly as possible. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.